Reference

Terms and Conditions That Govern Your acc77 Account

Before you open an account or make a deposit through bKash, Nagad, or Rocket, these terms set out exactly what you agree to and what we commit to in return.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsJurisdiction-dependent accessUpdated without prior noticeSupersedes earlier versions
acc77 Terms and Conditions That Govern Your acc77 Account
HOW WE HANDLE COMPLIANCE

Account Security and Policy Obligations We Keep

Holding an acc77 account comes with obligations on both sides. Here is how we handle the key areas where your account, your data, and these terms intersect — from identity verification to how long we retain records and what you can request.

Identity Verification

We verify every account against the name and documents submitted at registration. If your bKash or Nagad wallet name does not match, we request additional confirmation before processing withdrawals.

Data Retention

Account records, transaction logs, and wallet-linkage history are retained for the period required under applicable rules. You may request a summary of what we hold by contacting support.

Account Security Steps

Login uses an OTP sent to your registered mobile number. If you suspect unauthorised access, use the account lock option in settings immediately, then contact us to begin a security review.

Requesting Changes

Name corrections and contact detail updates require identity documents. Submit the request through the help centre form, and our review team will respond within the window stated in the confirmation email.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe something on your account does not match what the terms say, contact our support team directly. We handle terms-related questions separately from general account help, so be specific about which clause or account action is in question. Our support channels are open for Bangladesh account holders.

Live Chat Raise a terms question through live chat and reference the specific clause or transaction. Our team routes it to the right review queue.
Email Support Send a written account of your terms concern to our support email. Include your account ID and the relevant bKash, Nagad, or Rocket transaction reference.
Account Help Centre The help centre has indexed answers to common terms questions — account limits, identity verification steps, and wallet-linking rules — sorted by topic.

Common Questions About acc77 Terms and Conditions

These are the terms questions we get asked most often by account holders in Bangladesh. If yours is not here, reach out through live chat or email with your account ID.

Yes. Every deposit method, including bKash, Nagad, and Rocket, falls under these terms. The payment method does not change your obligations or ours under this agreement.

We can update the terms at any time. Continued use of the platform after an update is posted counts as acceptance. We recommend checking this page periodically if your account is active.

Your eligibility depends on your local law and the regions we currently support. If local regulation prohibits this type of platform, you are responsible for that determination — we cannot make it on your behalf.

No. Each account must belong to one individual whose identity matches verified documents. Shared accounts are considered a breach of these terms and may be suspended pending review.

Contact support through the help centre form or email with your account ID. Specify that you are requesting an account data summary, and we will respond within the window stated in the confirmation.

We will request additional identity confirmation before processing your withdrawal. This is a standard verification step that applies to all wallet-linked accounts, not just Nagad or Rocket.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.